Privacy Policy
Last updated: July 2025
PRIVACY POLICY
Vivonyx ("we," "us," or "our") operates vivonyx.com and is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.
1. WHO WE ARE
Vivonyx is an independent health education platform operated by LYP Pouch LLC (DBA Vivonyx), registered in the state of Arkansas. We provide educational content about regenerative medicine, joint health, anti-inflammatory nutrition, and related wellness topics.
Contact: hello@vivonyx.com
2. INFORMATION WE COLLECT
We collect information in the following ways:
Information you provide directly:
Email address (when you submit a contact form or subscribe to our email list)
Name (when provided through forms)
Any information you share through our AI assistant or contact forms
Information collected automatically:
IP address and general location data
Browser type and device information
Pages visited and time spent on site
Referral source (how you found us)
We use Squarespace to host this website. Squarespace may collect additional technical data as described in their privacy policy at squarespace.com/privacy.
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Send you educational email content you have requested or consented to receive
Respond to inquiries submitted through contact forms
Improve our website content and user experience
Comply with applicable legal obligations
Analyze site traffic and engagement
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. EMAIL MARKETING
If you submit your email address through any form on vivonyx.com, you consent to receive educational email communications from Vivonyx. These emails may include:
Health education content about regenerative medicine
Anti-inflammatory nutrition information
Wellness resources and guides
Information about products or services we believe may be relevant to your interests
You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email we send.
We will honor all opt-out requests within 10 business days in accordance with the CAN-SPAM Act.
We use MailerLite to manage our email list and send campaigns. MailerLite's privacy policy is available at mailerlite.com/legal/privacy-policy.
5. AI ASSISTANT
This website uses an AI-powered chat assistant built on Anthropic's Claude API. When you interact with the assistant, your messages are processed by Anthropic's systems. We do not permanently store the content of your AI assistant conversations on our servers.
Anthropic's privacy policy is available at anthropic.com/privacy.
The AI assistant is provided for educational purposes only. Conversations with the assistant do not constitute medical advice or establish a provider-patient relationship.
6. THIRD PARTY SERVICES
We use the following third-party services that may collect or process data:
Squarespace — website hosting and forms
MailerLite — email marketing
Anthropic — AI assistant functionality
ipapi.co — geographic location detection for US audience verification
Google Analytics — website traffic analysis (if enabled)
Each of these services operates under their own privacy policies. We encourage you to review them.
7. GEOGRAPHIC RESTRICTION
Vivonyx is intended for audiences in the United States only. The educational content on this site is provided in accordance with US regulatory guidelines. We automatically detect visitor location and redirect non-US visitors to an informational notice page.
8. COOKIES
This website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. These include:
Essential cookies — required for the site to function
Analytics cookies — help us understand how visitors use the site
Session storage — used to remember your location verification within a session
By continuing to use this site you consent to our use of cookies. You can disable cookies in your browser settings, though this may affect site functionality.
9. DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or method of electronic storage is 100% secure.
10. CHILDREN'S PRIVACY
Vivonyx is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at hello@vivonyx.com and we will delete it promptly.
11. YOUR RIGHTS
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of email marketing at any time
Request a copy of your data
To exercise any of these rights, contact us at hello@vivonyx.com. We will respond within 30 days.
12. CHANGES TO THIS POLICY
We may update this privacy policy from time to time.
We will notify you of significant changes by updating the date at the top of this page. Your continued use of vivonyx.com after changes are posted constitutes acceptance of the updated policy.
13. CONTACT US
If you have questions about this privacy policy or how we handle your data, contact us at:
Vivonyx (LYP Pouch LLC)
TERMS OF SERVICE
Last updated: July 2025 By accessing or using vivonyx.com you agree to be bound by these Terms of Service.
1. ACCEPTANCE OF TERMS
These Terms of Service govern your use of vivonyx.com operated by LYP Pouch LLC (DBA Vivonyx). By using this site you agree to these terms in full. If you disagree with any part of these terms, do not use this website.
2. EDUCATIONAL PURPOSE ONLY
ALL CONTENT ON VIVONYX.COM IS FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY.
Nothing on this website constitutes:
Medical advice
A diagnosis of any health condition
A recommendation for any specific treatment
A provider-patient relationship
Always consult a qualified healthcare provider before making any decisions about your health, medications, supplements, or medical treatments. Do not disregard professional medical advice or delay seeking it because of something you read on this site.
3. NO WARRANTIES
Vivonyx provides this website and its content on an "as is" basis without any warranties of any kind, expressed or implied. We do not warrant that:
The information is complete, accurate, or current
The site will be uninterrupted or error-free
Any specific health outcomes will result from information obtained through this site
Health information changes frequently. Always verify information with current medical literature and qualified healthcare professionals.
4. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Vivonyx and LYP Pouch LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use this website or its content.
5. AI ASSISTANT DISCLAIMER
The AI assistant on this website is provided for educational purposes only. It is not a licensed medical professional. Responses from the AI assistant do not constitute medical advice, diagnosis, or treatment recommendations.
The AI assistant may occasionally provide inaccurate or incomplete information. Always verify important health information with a qualified healthcare provider.
6. INTELLECTUAL PROPERTY
All content on vivonyx.com — including text, graphics, logos, and the AI assistant — is the property of LYP Pouch LLC (DBA Vivonyx) or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or create derivative works from our content without express written permission.
7. USER CONDUCT
By using this site you agree not to:
Use the site for any unlawful purpose
Attempt to gain unauthorized access to any part of the site
Interfere with the operation of the site
Submit false or misleading information through any forms
Use the AI assistant to seek emergency medical advice — call 911 or your healthcare provider in any medical emergency
8. GEOGRAPHIC LIMITATION
This website is intended for use by residents of the United States only. The health education content provided on this site is prepared in accordance with United States regulatory guidelines and may not be appropriate or compliant in other jurisdictions.
9. GOVERNING LAW
These Terms of Service are governed by the laws of the State of Arkansas, United States, without regard to conflict of law provisions.
10. CHANGES TO TERMS
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes are posted constitutes acceptance of the new terms.
11. CONTACT
Questions about these terms:
Vivonyx (LYP Pouch LLC)